Mynd Labs ResearchField 10
Insurance
Pricing uncertainty, and keeping promises when it lands.
The question
How do you make a claim decision both fast and fair?
Insurance is a promise made before the event. The hard part is the moment of the claim, where speed, fairness and evidence all pull in different directions.
Programs
3 directions we are working on.
- 01
Claims understanding
Reading evidence across documents and photos and presenting it for a human decision.
- 02
Explainable underwriting
Pricing logic that a customer and a regulator can both follow.
- 03
Fraud without false accusation
Spotting abuse while keeping honest customers out of the net.